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Paying your rates

Find out more about the many different ways of paying your rates.

Payment and penalties

Rates are invoiced quarterly on 1 August, 1 November, 1 February and 1 May each rating year.

Payment may be made in a number of ways including:

  • Credit Card online payment
  • Rates Easypay (direct debit)
  • Mail - using the freepost reusable envelope provided with your rates invoice
  • Internet or telephone banking
  • Automatic payment through your bank account
  • At the Council's Customer Service Centre in the Square or the Ashhurst Four Square Discounter

For the 2012/13 year rates are due and payable as follows:

Instalment Number

Account to be issued on

Last day for payment to avoid penalty

One

1 August 2012

31 August 2012

Two

1 November 2012

30 November 2012

Three

1 February 2013

28 February 2013

Four

1 May 2013

31 May 2013

Additional charges are penalties imposed on unpaid rates if the instalment or arrears are not paid by a specific date.

The charge amounts to 10% of the sum outstanding. Further additional charges are applied each six months.

If you think you are going to have trouble paying your rates on time, please do not hesitate to ring Council's Customer Services staff who will provide you with the information and assistance where you need it.

 

Rates Easypay

What is Rates Easypay?

It's the easy way to pay your rates bill. You can choose the frequency of your payment; weekly, fortnightly, monthly, quarterly or annually.

What are the Benefits?

  • No standing in queues
  • No forgetting to pay
  • No cheques or postage
  • No large cash payments

How does it work?

When you join the Rates Easypay system you will receive a letter confirming your bank account details, commencement date and frequency of your payments. On payment days, the money you owe will be automatically paid out of your bank account.

You will keep full control over your method of payment and can cancel your Rates Easypay arrangement at any time.

If there are any changes to your rates, they will be adjusted automatically - you do not have to visit the bank to make a change.

If you sell your property and purchase a new one please make contact with the Council to arrange the transfer of the Rates Easypay authority.

How do I join?

Download the Rates Easypay application form or collect one from the Council's office or phone or email the Council to have one posted to you.

Fill in the form (you will need to know your Bank account number) and either send it back to Palmerston North City Council, Private Bag 11034, Palmerston North or hand it in at the Council's office. Please do not send it directly to your bank.

If you have any questions, please phone 356 8199 or email the Council.

  • Rates Easypay application form

Internet or Telephone Banking

You can use Internet or Telephone banking to pay your rates. To make arrangements for either of these options:

  • Identify "Palmerston North City Council" as the creditor
  • Specify your rates assessment number

Palmerston North City Council should already be set up as a bill payee with your bank. You should not need to quote our bank account number, just quote "Palmerston North City Council". When prompted to add a reference/account number please show  your rates assessment number. This number can be found on your rates assessment or rates invoice, for example 1403020600 (spaces are not required).

The council's bank account number is: 030726-0330770-00

If you sell your property and purchase another you will need to change the reference used to that of your new property.

Download Adobe Reader

Downloads

  • Rates Newsletter 2012 [PDF file 847KB]

Related Links

  • Rates Glossary
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